New Zealand & Australia

COVID-19: An update from Airguides

Bibi Jellema, Airguides

18 March 2020

Our team is following the latest developments around the COVID-19 outbreak closely. We’re in contact with all our travellers whose travel plans are affected and support them as best as we can.

It’s a concerning time for everyone, including the tourism industry here in Australia and New Zealand. We truly hope your travel plans are not affected! As of this week, there are entry restrictions in both Australia and New Zealand to prevent further spread of the outbreak.

We have collected the latest information below.

New Zealand – Information for international travellers

For the most up to date information about the coronavirus in New Zealand, please visit the Immigration New Zealand website.

Guidelines for self-isolation can be found on the New Zealand Ministry of Health website.

On Saturday 14 March, the New Zealand Government announced further entry restrictions to prevent the spread of COVID-19 in New Zealand. These measures include the requirement for every person entering New Zealand to self-isolate for 14 days on arrival.

There are some exemptions that apply to this, such as international transit passengers (travelling to anywhere other than the Pacific) who stay airside.

These measures went into effect at 1 am (NZT) on 16 March and will be reviewed in 16 days.

A temporary ban on cruise ships entering New Zealand territorial waters also came into effect at 11.59 pm (NZT) on 14 March. This ban will be in effect until 30 June, after which time it will be reviewed.

Foreign travellers who have been present in, or transited through, Iran or mainland China in the previous 14 days will still be refused entry to New Zealand. 

Australia – Information for international travellers

For the most up to date information about the coronavirus in Australia, please visit the Australian Government Department of Health and Tourism Australia websites.

The Australian Government is monitoring the outbreak closely and effective from midnight Sunday 15 March 2020 all passengers arriving in Australia will be required to self-isolate for 14 days from their arrival.

Guidance on self-isolation is available here and specifically for travellers staying in hotels here.

In addition, cruise ships from foreign ports are banned from arriving at Australian ports for the next 30 days.

In further measures, non-essential static gatherings of 500 or more people (i.e. where people are in close proximity for extended periods of time) will be banned effective from Sunday 15 March 2020. Please note these measures do not apply to shopping centres, public transport or domestic air travel, which will continue to operate as normal.

Temporary measures including border restrictions for travellers from China, Iran, the Republic of Korea and Italy remain in place and will be reviewed based on the best available public health advice.

Travel alerts are also in place for a number of other countries. If you are considering travelling overseas or visiting Australia, visit the Australian Government’s Smartraveller website for the most up-to-date advice.


Whether you’re travelling in Australia or New Zealand, make sure you know the facts about COVID-19.

For the latest health and travel advice issued by the World Health Organization visit here. 

Our thoughts are with our travel partners affected during this challenging time. If you are able to travel within New Zealand or Australia, please remember to support the local tourism businesses. They are doing it particularly tough at the moment and will love you for it!

If you have any further concerns about your travel plans to New Zealand or Australia, please feel free to reach out to me directly:

Stay safe and take care of each other!

Co-founder & COO


p.s. Kangaroo and Kea sending you positive vibes.   

Photo by Sean Scott

Photograph by Sean Scott

Photograph by Tomas Sobek